Terms of Use

Fan / User Terms and Venue Subscription Terms

Terms Section

Fan / User Version

1. About The Rockin' Chair

The Rockin' Chair is a platform designed to help users discover and review accessibility information for live events, venues, and related experiences.

Our goal is to make accessibility information easier to find, understand, and share.

2. Eligibility

You must be at least 13 years old to use The Rockin' Chair.

By using the platform, you confirm that:

  • You meet this requirement
  • You are using the platform legally

3. User Accounts

Some features may require an account.

You are responsible for:

  • Maintaining account security
  • Keeping login information confidential
  • All activity under your account

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Accessibility Information Disclaimer

The Rockin' Chair provides accessibility information submitted by venues and users.

While we encourage accuracy and review submissions when possible:

  • We do not guarantee that all information is complete, accurate, or current
  • Accessibility conditions may change depending on the event, setup, staffing, or temporary venue conditions

Users should contact venues directly when additional confirmation is needed.

5. User Conduct

You agree not to:

  • Submit false or misleading information
  • Abuse, harass, or threaten others
  • Attempt to interfere with platform functionality
  • Use the platform for unlawful purposes

Basically: Don't be a jerk. Don't break stuff.

6. Reviews & User Content

If you submit reviews, comments, photos, or other content:

  • You retain ownership of your content
  • You grant The Rockin' Chair permission to display and use it within the platform
  • You confirm that your content does not violate laws or third-party rights

We reserve the right to remove content that:

  • Is misleading
  • Is abusive or inappropriate
  • Violates platform standards

7. Intellectual Property

All branding, logos, platform design, and original content related to The Rockin' Chair are protected by intellectual property laws.

You may not:

  • Copy
  • Reproduce
  • Redistribute
  • Modify platform materials without permission

8. Platform Availability

We may:

  • Modify features
  • Add or remove functionality
  • Temporarily suspend services for maintenance or updates

We do not guarantee uninterrupted access.

9. Third-Party Services

The platform may contain links or integrations with third-party services.

We are not responsible for:

  • Third-party websites
  • Venue websites
  • External services or content

Use them at your own discretion.

10. Limitation of Liability

To the fullest extent permitted by law:

The Rockin' Chair is not liable for:

  • Inaccurate venue information
  • Accessibility issues encountered at venues
  • Event cancellations or venue policies
  • Indirect or consequential damages

Use of the platform is at your own risk.

11. Termination

We may suspend or terminate access to the platform if:

  • These Terms are violated
  • Fraudulent or abusive behavior occurs
  • Platform integrity or user safety is at risk

12. Changes to These Terms

We may update these Terms from time to time.

Continued use of the platform after changes are posted means you accept the updated Terms.

13. Contact

Questions or concerns?

therockinchairreviews@gmail.com

Terms Section

Venue Subscription Terms

1. Agreement to Venue Terms

These Venue Subscription Terms apply specifically to venue owners and organizations using paid subscription features.

By creating a venue account or subscribing through The Rockin' Chair platform, you agree to these Venue Subscription Terms.

2. About Venue Features

The Rockin' Chair allows venues to publish and manage accessibility information for fans attending live events.

We provide the platform.

You provide the accuracy.

3. Subscription Plans

The Rockin' Chair offers the following auto-renewing subscription tiers:

Opening Act

  • $9.99/month or $99/year
  • Up to 1 venue

Headliner

  • $39/month or $399/year
  • Up to 5 venues

World Tour

  • $69/month or $699/year
  • Up to 10 venues

All Access

  • Custom pricing starting at approximately $125+/month
  • Unlimited venues

Each subscription is tied to one organization, not individual venues.

4. Free Trial, Billing, and Cancellation

All eligible plans include a 30-day free trial.

  • Subscriptions are billed through Apple App Store or Google Play
  • Subscriptions automatically renew unless canceled before the end of the billing period
  • You may cancel at any time through your app store account settings
  • Cancellation prevents future charges
  • You will retain access until the end of your current billing period

5. Failed Payments and Refunds

If a payment fails, the app store provider may retry the charge.

  • If payment is not successfully processed, your subscription may be canceled automatically
  • Access to subscription features may be removed
  • No partial refunds will be issued for unused time

All payments are processed by Apple or Google.

The Rockin' Chair does not issue refunds.

Refund requests must be submitted directly to the app store provider.

6. Venue Responsibilities

By using venue features, you agree:

  • All submitted accessibility information is accurate and complete
  • You will keep your information up to date
  • You will not submit misleading or false details
  • You have authority to submit information for the venue or organization you represent

This is your data. Own it.

7. Content Review and Approval

The Rockin' Chair maintains a review and verification system:

  • Submissions may be marked as Pending Verification
  • We may approve, reject, or request changes

Listings may be removed or suspended if:

  • Information is misleading
  • Platform policies are violated
  • Abuse or misuse is detected

We're building trust. We will protect it.

8. Account Ownership, Platform Changes, and Liability

  • Each venue account is owned by a single organization or account holder
  • You are responsible for maintaining account security
  • Sharing login credentials is permitted at your own risk
  • The Rockin' Chair may modify features, pricing, subscription offerings, or platform functionality over time

We do not guarantee the accuracy of venue-submitted information.

Users rely on this information at their own risk.

Have a rockin' day,
The Rockin' Chair Team.