Terms of Use
Fan / User Terms and Venue Subscription Terms
Terms Section
Fan / User Version
Updated 5/13/2026
1. About The Rockin' Chair
The Rockin' Chair is a platform designed to help users discover and review accessibility information for live events, venues, and related experiences.
Our goal is to make accessibility information easier to find, understand, and share.
2. Eligibility
You must be at least 13 years old to use The Rockin' Chair.
By using the platform, you confirm that:
- You meet this requirement
- You are using the platform legally
3. User Accounts
Some features may require an account.
You are responsible for:
- Maintaining account security
- Keeping login information confidential
- All activity under your account
We reserve the right to suspend or terminate accounts that violate these Terms.
4. Accessibility Information Disclaimer
The Rockin' Chair provides accessibility information submitted by venues and users.
While we encourage accuracy and review submissions when possible:
- We do not guarantee that all information is complete, accurate, or current
- Accessibility conditions may change depending on the event, setup, staffing, or temporary venue conditions
Users should contact venues directly when additional confirmation is needed.
5. User Conduct
You agree not to:
- Submit false or misleading information
- Abuse, harass, or threaten others
- Attempt to interfere with platform functionality
- Use the platform for unlawful purposes
Basically: Don't be a jerk. Don't break stuff.
6. Reviews & User Content
If you submit reviews, comments, photos, or other content:
- You retain ownership of your content
- You grant The Rockin' Chair permission to display and use it within the platform
- You confirm that your content does not violate laws or third-party rights
We reserve the right to remove content that:
- Is misleading
- Is abusive or inappropriate
- Violates platform standards
7. Intellectual Property
All branding, logos, platform design, and original content related to The Rockin' Chair are protected by intellectual property laws.
You may not:
- Copy
- Reproduce
- Redistribute
- Modify platform materials without permission
8. Platform Availability
We may:
- Modify features
- Add or remove functionality
- Temporarily suspend services for maintenance or updates
We do not guarantee uninterrupted access.
9. Third-Party Services
The platform may contain links or integrations with third-party services.
We are not responsible for:
- Third-party websites
- Venue websites
- External services or content
Use them at your own discretion.
10. Limitation of Liability
To the fullest extent permitted by law:
The Rockin' Chair is not liable for:
- Inaccurate venue information
- Accessibility issues encountered at venues
- Event cancellations or venue policies
- Indirect or consequential damages
Use of the platform is at your own risk.
11. Termination
We may suspend or terminate access to the platform if:
- These Terms are violated
- Fraudulent or abusive behavior occurs
- Platform integrity or user safety is at risk
12. Changes to These Terms
We may update these Terms from time to time.
Continued use of the platform after changes are posted means you accept the updated Terms.
13. Contact
Questions or concerns?
Terms Section
Venue Subscription Terms
Updated 5/4/2026
1. Agreement to Venue Terms
These Venue Subscription Terms apply specifically to venue owners and organizations using paid subscription features.
By creating a venue account or subscribing through The Rockin' Chair platform, you agree to these Venue Subscription Terms.
2. About Venue Features
The Rockin' Chair allows venues to publish and manage accessibility information for fans attending live events.
We provide the platform.
You provide the accuracy.
3. Subscription Plans
The Rockin' Chair offers the following auto-renewing subscription tiers:
Opening Act
- $9.99/month or $99/year
- Up to 1 venue
Headliner
- $39/month or $399/year
- Up to 5 venues
World Tour
- $69/month or $699/year
- Up to 10 venues
All Access
- Custom pricing starting at approximately $125+/month
- Unlimited venues
Each subscription is tied to one organization, not individual venues.
4. Free Trial, Billing, and Cancellation
All eligible plans include a 30-day free trial.
- Subscriptions are billed through Apple App Store or Google Play
- Subscriptions automatically renew unless canceled before the end of the billing period
- You may cancel at any time through your app store account settings
- Cancellation prevents future charges
- You will retain access until the end of your current billing period
5. Failed Payments and Refunds
If a payment fails, the app store provider may retry the charge.
- If payment is not successfully processed, your subscription may be canceled automatically
- Access to subscription features may be removed
- No partial refunds will be issued for unused time
All payments are processed by Apple or Google.
The Rockin' Chair does not issue refunds.
Refund requests must be submitted directly to the app store provider.
6. Venue Responsibilities
By using venue features, you agree:
- All submitted accessibility information is accurate and complete
- You will keep your information up to date
- You will not submit misleading or false details
- You have authority to submit information for the venue or organization you represent
This is your data. Own it.
7. Content Review and Approval
The Rockin' Chair maintains a review and verification system:
- Submissions may be marked as Pending Verification
- We may approve, reject, or request changes
Listings may be removed or suspended if:
- Information is misleading
- Platform policies are violated
- Abuse or misuse is detected
We're building trust. We will protect it.
8. Account Ownership, Platform Changes, and Liability
- Each venue account is owned by a single organization or account holder
- You are responsible for maintaining account security
- Sharing login credentials is permitted at your own risk
- The Rockin' Chair may modify features, pricing, subscription offerings, or platform functionality over time
We do not guarantee the accuracy of venue-submitted information.
Users rely on this information at their own risk.
Have a rockin' day,
The Rockin' Chair Team.